Training packages

Hostage International offers bespoke training for organisations – both in-person and online –  in best practice in family and employee support during and after a hostage incident or similar crisis. We have built an extensive portfolio of clients in the corporate, government, non-government and higher education sectors, tailoring packages to suit each client.

Topics

Our training typically covers a range of topics including:

  • The basics of family support: contact, communication, delivering bad news, family dynamics, supporting children, critical moments, bereavement
  • Family liaison personnel: their role, qualities and skills, training needs, support, challenges
  • Organisational issues: information management and record keeping, family profiling, communication with remaining staff, supporting the family liaison and crisis management teams
  • Media and social media: hostage and family social media accounts, advising children and young people, answering family questions about the media, working with communications colleagues
  • Supporting returning employees following a crisis or hostages post-release: de-briefing, professional support services, preparing for the return to work, ongoing management challenges

In accordance with Hostage International’s operating principles and charitable objectives, the training does not cover kidnap negotiation or resolution.

Proposal phase

To build your team’s training package, we will work with you to meet your exact needs. We take into consideration your organisation’s areas of operation, organisational culture, capabilities, pre-existing knowledge base, policies and budget.

The training can be a stand-alone package or form part of a broader range of training you are delivering to your staff. We tailor the course to what is possible for you and your team – from a half day to two days.

Subject to risk assessments, we are able to send our trainers to your preferred location or via online training. We cover a range of topics and are always happy to develop new materials based on your organisation’s needs. You might want an introductory overview of the various issues that should be addressed when dealing with the family of a hostage. Or, you may be looking for more detail into specific areas based on your needs and knowledge base.

We discuss your requirements and put forward a proposal to you with no commitment. Contact us to learn more.

Packages and prices

We develop bespoke training packages usually based on half day, full day or two days.

We also offer online training for which we recommend a full day (6-8 hours) of online training to be spread over three separate sessions.

For information on pricing please email [email protected] 

Training packages

Hostage International offers bespoke training for organisations – both in-person and online –  in best practice in family and employee support during and after a hostage incident or similar crisis.

Returning to work after captivity

A video exploring the challenges of returning to work after captivity

Back to work – a guide for organisations

Having a staff member or contractor kidnapped is distressing, disruptive and challenging for any organisation.

External events

Hostage International participates in externally organised open and closed conferences and workshops around the world, delivering insight into the plight of hostages and their families as well as raising awareness of organisational duty of care and...