We welcome all enquiries to the email address above or by the contact form.

Family and Hostage Support enquires can be delivered by these means, or by calling our helpline which is available 24 hours a day, 7 days a week.

All enquiries are treated in strict confidence.

For all media enquiries, please contact our Communications Executive, Georgina Cooper: [email protected] 

Kidnapping is a crime. If you need to raise the alarm about the kidnap of someone you know, contact their government’s consular directorate. If you are unsure of the right agency, contact us for assistance, but please note that we do not get involved in kidnap prevention or resolution.