Initial considerations
Nothing can prepare you for the news that a loved one has been kidnapped or arbitrarily detained.
The wider group of family and friends of the kidnap victim can be immensely helpful in supporting the immediate family.
Good communication with the immediate family is essential to understand their needs and the needs of the hostage, and to help reintegrate the hostage on their return.
The family and friends of the hostage may also form a good support network with the colleagues of the kidnap victim, and indeed between themselves, during the crisis.