What Can We Do to Support the Hostage’s Colleagues?

The hostage’s immediate colleagues may have feelings of shock, guilt, and fear. Provide appropriate emotional support for them, and also consider creating a support network for them with the family and friends.
Morale among the hostage’s colleagues and peers will be badly affected. As the employer, it is important that you demonstrate strong leadership of the case and maintain a steady flow of information to staff. By setting a good example, you will retain staff confidence and commitment, and ensure a healthy team environment. This will also help the hostage’s integration back into the workplace on his/her return.

The incident management team will be working under intense pressure and in difficult circumstances. Provide them with appropriate emotional support for them, during and after the kidnap crisis; it is vital that their needs are not forgotten.